MBTA’s The RIDE Partners with Lyft and Uber
Cabin fever. It happens to the best of us. Considering the snow and the wind and the freezing temperatures we’ve had so far this month, you probably already know how easy it is to feel trapped in your own home.
You may be familiar with using MBTA’s The RIDE as an option to get out and about—and you also may be familiar with the fact that the program has struggled to provide on-time service for customers, especially in recent months.
Looking for a more creative solution to these paratransit woes, the MBTA partnered with Lyft and Uber for a pilot program last fall. The program was so successful that it is now available to anyone who is eligible to use The RIDE services.
Why is this new ride-hailing option so much better? Rather than booking The RIDE a day in advance, customers can now request rides almost immediately—no planning ahead! And the cost per trip is also lower. For every trip with Lyft or Uber, you’ll pay the first $2 and anything over a $42 fare, making the average for a trip with Lyft/Uber only $4.38. Conversely, the average cost for The RIDE is $5.25. Wheelchair accessible vehicles are available on both platforms from 5 a.m. to 1 a.m., and companions (family, caregivers, and loved ones) can come along for the trips with Lyft and Uber, too.
Though Lyft and Uber are most often requested via smartphone, riders will also have a call-in option via Lyft Concierge. Uber, on the other hand, will be providing a limited number of free smartphones for customers. You may request one at the time of registration.
Don’t feel like you’re stuck inside until spring. Banish the winter blues by getting out and staying active!
For more information, including information about rates, click here.
Click here to sign up for Lyft, or download the mobile app.
Click here to sign up for Uber, or download the mobile app.