take our word for it
Always Here is a wonderful organization, and they hire AMAZING caregivers. I have hired two caregivers through them to help me care for my partner, who has early onset Alzheimer’s. Both of the caregivers have been SO good with her, very respectful of our particular needs and just marvelous people. But the reason I was finally brought to the computer to write a review today was that our current caregiver was absolutely amazing this afternoon. I have two little puppies, and they BOTH got sick this afternoon, at the same time. Alexis cleaned up after them, then got in touch with me to bring the situation to my attention. I was in Cambridge and they were VERY sick, so Alexis packed up the sick puppies and my partner (no small feat), loaded everyone into her car and drove to Angell Memorial emergency room where I met her. She stayed with me until all of the questions that were asked were answered (I didn’t know a lot of the information since I wasn’t home). Surely this is going over and above- She was with us well past the end of her shift and was nothing but kind and supportive about the whole experience. For those of us who are caregiving family members with Alzheimers, this is the type of situation that can really just put you over the edge, But Alexis really made it such an easy experience. Also, the organization always tries to accommodate emergency situations, they are very flexible. For how easy they are to deal with, and for the quality of the caregivers that they hire, I’d give Always Here 10 stars if I could!
I am from the West Coast, but was in Boston for a surgical procedure which required a friend or family member to drive me home after (no taxis or ubers). I wasn’t quite sure how to do this away from home. Luckily it was a service Always Here Home Care provided, and Brianna was extremely helpful setting up a driver to pick me up after my procedure. After surgery and anesthesia, it was so nice to have someone so friendly and trustworthy to help me “home” in a strange city. They were also extremely understanding about a last minute change in date. Highly recommended!
Our family had a wonderful experience with Always Here. They were polite, professional and responsive to complex situations. The staff were uniformly responsible and caring, and we could not have asked for more kindness and respect. We are a family of physicians and so our expectations were high for the end-of-life care of our mother. When our mother died, one of the first things I did was ask them where I could post a review so that other families would know about our lovely experience. We are going to recommend Always Here to our own patients and their families for when they are facing difficult times.
AHHC is terrific. We have hired them to help care for my 90 year old father who lives with us; they quickly found a wonderful woman who now helps 3 days a week with a wide range of activities. The company is proactive, engaged, follows up with me often to make sure the health aide is working out well, helping me with getting insurance reimbursement for the services, and making sure our family is also supported as needed. I cannot thank them enough for all they and the health aide has done and continues to do, and how much easier our busy family life has become as a result.
In January my mother-in-law broke her hip. I was referred to this agency by a trusted friend. Beginning with the intake process, case management, communication and excellent caregivers, it has been an extremely positive experience and has brought all of us great comfort.